FAQ

Frequently Asked Questions

What distributors and installers ask before they stock Genixgreen: compatibility, lead times, warranty, and partnership.

Genixgreen is a manufacturer of LiFePO4 energy-storage systems and matched hybrid inverters — not a trading company reselling someone else’s stock. We’ve built batteries in our own factory since 2011, across a 12,000 m² facility with 300+ in-house staff, and we ship to distributors in 100+ countries. For Ukraine, we hold stock locally and support partners from here. So when you stock Genixgreen, the people who designed and built the system stand behind it. Tell us your market and we’ll show you the range that fits it.

Yes. Genixgreen systems are built and tested to international safety standards for lithium energy storage, including IEC cell and system safety standards and UN 38.3 transport certification, with CE marking for European markets. Every cell batch passes internal safety testing — overcharge, short-circuit and thermal checks — before it leaves the line. The exact certificates depend on the specific product and destination, so we provide the current documentation for any system you plan to stock. Ask us for the certificate pack on the products you’re considering.

Yes, our LiFePO4 systems integrate with leading hybrid inverters and solar panels over standard CAN and RS485 protocols. Send us the inverter and panel models you already run, and we’ll confirm compatibility before you order, so nothing arrives that won’t talk to your existing kit. We’d rather check first than have you stock something that doesn’t fit your customers’ setups. Send us what you run and we’ll come back with a clear yes or no.

Both. Our home range covers wall-mounted, rack and floor-standing LiFePO4 batteries from around 5 kWh to 16 kWh, which pair in parallel for larger homes. For commercial and industrial sites we offer high-voltage cabinets up to 418 kWh and containerised BESS at MWh scale. We also supply matched single-phase hybrid inverters (5.5 kW and 8 kW), so you can sell a complete system rather than just a battery. Tell us the customers you serve and we’ll recommend the right product mix to stock.

It depends on the battery capacity and what’s being run — a typical home setup keeps essentials like lights, internet and heating going through an outage, while larger or paralleled systems carry more. Rather than quote a fixed number of hours, we size each system to the autonomy your customer needs. Tell us the loads and run-time your customers ask for, and we’ll match the capacity.

We’re opening our own warehouse in Odesa in 2026 to hold Genixgreen stock inside Ukraine. Until that stock lands, we ship factory-direct with a clear lead time quoted up front, so you always know when an order will arrive. Once the warehouse is live, partners in Ukraine will receive local deliveries in days rather than waiting weeks on a shipment from China. Tell us what you need and we’ll quote the current lead time.

Faster than ordering each batch from the factory. Because we hold Genixgreen stock regionally and, from 2026, in our own Odesa warehouse, you re-supply from nearby inventory instead of waiting around 45 days for a fresh factory production run. That lets you keep popular models on hand and say yes to customers without tying up cash in one large order. Share your expected sales volume and we’ll plan stock levels that keep you covered.

We keep the entry deliberately low so you can start without over-committing. Rather than one fixed minimum across the whole range, we agree a starting order that fits your market and the models you want to test, you can begin with a focused mix and scale as your sales grow. Mixed orders across home batteries and inverters are welcome. Tell us which products and volumes you’re considering and we’ll confirm a starter order that works for both sides.

Pricing is set at wholesale level and tiered by volume, the more you move, the better the per-unit terms and it’s quoted per market rather than as a single public price list. You’re buying from the manufacturer, so your pricing comes from the source and improves as your orders grow. We don’t publish figures here, because the right number depends on the products, volumes and market you’re working in. Send us your product mix and expected volume and we’ll prepare a quote matched to your business.

We’re partner-first. Genixgreen works through distributors, dealers and installers in Ukraine. We back the people who sell and install our systems rather than competing with them for their customers. Our job is to keep you stocked, supported and trained so your business grows on our hardware. When an end customer reaches us directly, we point them toward our partners. If you want to represent Genixgreen in your region, tell us your market and we’ll talk product mix and territory.

Tell us your market and the customers you serve. We’ll recommend the right product mix, set you up with local stock and support, and agree partnership terms that fit your volume. Most partners start with a focused range and expand as they grow. Apply through our partner page and our team will follow up to assess fit.

Yes. We’re the manufacturer, not a trader, with in-house design and BMS and inverter R&D, so we can build OEM/ODM systems to your brand and specifications. That covers custom housings, branding and firmware on top of a proven platform. Tell us your volume and branding needs and we’ll scope what’s possible for your market.

Every system ships with a manufacturer warranty and support from our local team in Ukraine, serviced here, not sent back to China. Because we build the systems ourselves, warranty claims go straight to the maker rather than through a chain of resellers. Exact warranty terms are confirmed for each product and order, and larger volumes are agreed separately. Ask us for the current warranty terms on the products you plan to stock.

More than a box of batteries. Partners get datasheets and installer manuals, local-language sales and technical support, help sizing systems for specific customers, and product training for your team. Our pre-sales engineers confirm compatibility before you order, and our local team handles questions after installation. The goal is simple: make it easy for you to sell, install and service Genixgreen without going back to the factory for every question. Tell us where your team needs support and we’ll set it up.

Still have questions?
Let’s talk.

If you didn’t find your answer, our team is here to help. We’ll talk through your market, your customers, and how Genixgreen fits your business — and point you to the right next step.

Talk to us

How we can help

We’re here to answer your questions, understand your market, and help you choose the right next step.

  • Answer questions about our products and stock
  • Confirm compatibility with the systems you already sell
  • Recommend the right product mix for your customers
  • Discuss lead times, volumes, and partnership terms